The worst Mac/Apple support ever

  • Written by dotblack.
  • Posted on October 21, 2007.
  • Filed under Tech, UAE.
  • Both comments and trackbacks are currently closed.

Bad customer service is what makes you hate a brand, otherwise every Apple product is sexy and nice to have, but when it comes to work and machines that serve as production units, it ain’t funny when it gets there, when you get “Computer Direct Access” to handle your machines support, I mean come on, just because they’re the only people available in Abu Dhabi they screw you up the way they want and guess what, no manager to talk to!

I’ve sent them an iMac to be fixed, a problem with the logical-board, n’ I’ve been trying to follow up with them since ever.

The very reason everyone I know told me why I shouldn’t depend on Macs. Man!

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2 Comments

  • 1 Magnus wrote:

    Send me some more details , Saleh, and we’ll follow up with CDA. Not saying it’ll make any difference but it may. Also feel free to post this issue on emiratesmac.com.

    October 21, 2007 at 3:15 am Permalink

  • 2 dotone wrote:

    Thanks Magnus, I already sent you a mail regarding the same.

    October 21, 2007 at 6:11 am Permalink